Operations Director
Susan McCuistion
Susan McCuistion is a cultural practitioner and creator of Compassionate Diversity®, which integrates concepts from the fields of intercultural competence, emotional intelligence, leadership, science, and more into powerful tools for change. She is author of “The D Word: 12 Steps to Diversity Recovery”, and a #1 International Bestselling Business Author.
Susan offers 25 years of human resources speaking, consulting, and facilitating experience, together with specialty skills in national culture and subculture and diversity best practices. She has helped many Fortune-500 clients hone their diversity and inclusion strategy; designed and developed diversity and inclusion learning solutions and strategies for global organizations; and provided intercultural competency coaching to C-suite and senior leaders. Susan has facilitated cultural competency training in North America, Asia, Europe, and Latin America, giving her work true global reach.
Throughout her career, Susan has amassed a variety of credentials. In addition to being certified in multiple cultural tools, such as Barrett Values Centre Culture Assessments and the Intercultural Development Inventory (IDI)®, she is a HeartMath® Certified Resilience Coach and Facilitator. She has presented at conferences and on webinars for The Conference Board and Human Capital Institute. Her quotes and insights have appeared in articles in The New York Times and for publications by the Society of Human Resources Management (SHRM). She currently sits on the Advisory Board for the American Diversity Report (ADR), an online journal dedicated to research on issues around diversity & inclusion.
Susan holds an M.S. in Statistics from the University of Nevada, Las Vegas. She is a member of the Oneida Nation of Wisconsin.